Get in Touch With Our Team

Need help? Our support team can assist with questions, account-related issues, technical concerns or general feedback. Whether you need help verifying your account, have a payment query or spot a technical issue, our staff are ready to help. Contact us through live chat, email or phone and we will respond promptly. For urgent matters call our UK line during opening hours. You can also check our help centre for guides and FAQs.

Department	Contact
Customer support (email)	[email protected] (live chat and email; typical reply within a few hours)
General enquiries (email)	[email protected] (billing, verification and general queries)
Affiliate enquiries (email)	[email protected] (partnerships and programme queries)
Phone	+44 20 7321 4568 (UK line, available for urgent queries)
Working hours	Mon-Sun, 08:00-00:00 (live chat 08:00-00:00; email responses within 24 hours)

Email Assistance

Email is the preferred way to contact us for detailed requests, account issues or any matter that requires documents or a full explanation. Please email [email protected] with a clear subject line and include your account name and up-to-date contact details so we can handle your enquiry promptly. Attach any relevant documents to help avoid delays.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;outline:none;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" required placeholder="How can we help?" rows="5" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;resize:vertical;outline:none;"></textarea><div style="display:flex;justify-content:space-between;align-items:center;">  <small style="color:#666;font-size:12px;">We aim to reply within one working day.</small>  <button type="submit" style="background:#1a73e8;color:#fff;border:none;padding:10px 16px;border-radius:6px;font-size:14px;cursor:pointer;">Send message</button></div>

Response Time

Our support team aims to respond quickly to all enquiries. Most messages are answered within one business day, while simple requests often receive a reply within a few hours. Complex investigations such as payment checks or identity verifications can take longer depending on their nature and required documentation. We will keep you updated at each stage until the issue is resolved.

Feedback

Got feedback, suggestions or ideas to improve the site? We’d love to hear from you. Send thoughts about games, promotions, payments or anything else and our team will review them carefully. Your input helps us fix issues, improve features and shape future updates. Please share what you’d like to see, we read every message and act on the best suggestions.